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PDPA Compliance for Malaysian POS Users: Protecting Customer Data

Blog /

For business owners using POS systems in Malaysia, protecting customer data is no longer optional—it is a legal obligation under the Personal Data Protection Act (PDPA) 2010. With the latest amendments taking effect from June 1, 2025, compliance requirements have become significantly stricter, including the mandatory appointment of Data Protection Officers (DPO), compulsory data breach notifications, and increased penalties up to RM1 […]

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Lazada Malaysia POS Integration: Complete Unified Commerce Strategy Guide 2025

Blog, Marketplace Integration /

This long-form guide explains how Malaysian retailers can integrate a POS with Lazada via Lazada Open Platform APIs, choose the right fulfillment model, and align systems for unified commerce and e‑Invoice readiness in 2025–2026, with step‑by‑step architecture patterns, implementation plans, and compliance references included throughout.[1][2][3][4] Why unified commerce in 2025 Unified commerce connects in‑store POS,

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TikTok Malaysia POS Integration: Building a Unified Commerce Strategy for Retail Success

Blog, Marketplace Integration /

The Malaysian retail landscape is undergoing a seismic shift. As social commerce becomes the new frontier for customer engagement, retailers face an unprecedented challenge: how to seamlessly integrate explosive TikTok Shop growth with traditional brick-and-mortar operations. With TikTok Shop recording over 100 million daily product searches in Malaysia and Malaysia’s total social commerce market forecasted

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Franchise POS Management: Malaysian Brand Expansion Strategies

Blog, Business Insights, Industry Growth /

Key Takeaway:Malaysian franchisors achieve scalable growth by deploying centralized, flexible POS systems, forging strategic government and financial partnerships, and executing market-driven expansion tactics tailored to local and regional consumer preferences. Introduction Franchising underpins a significant portion of Malaysia’s retail and food & beverage (F&B) sectors. In 2022, the industry contributed RM 30 billion to GDP through 1,197 registered franchise

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Emergency Offline POS Procedures: Ensuring Malaysian Business Continuity

Blog, Business Insights /

Malaysian businesses increasingly depend on digital Point of Sale (POS) systems for seamless transactions. However, when connectivity fails or systems go offline, robust emergency offline POS procedures are essential for maintaining operations, safeguarding revenue, and preserving customer trust. Offline Disruption Scenarios Internet outages occur intermittently due to infrastructure maintenance or localized provider issues, impacting cloud-based POS accessPower interruptions are

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Bank Negara Malaysia E-Money Regulations for POS Systems: What Business Owners Must Know

Blog, Compliance /

As Malaysia’s digital economy rapidly evolves, electronic money (e-money) usage is becoming a core part of daily transactions, including through point-of-sale (POS) systems. With this growth, Bank Negara Malaysia (BNM) has introduced comprehensive regulatory standards to ensure that e-money services remain safe, transparent, and fully compliant. For business owners, accountants, and tax consultants navigating this

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Panduan Lengkap Sistem POS untuk Pematuhan SST di Malaysia (2026)

Blog, Compliance, LHDN & Tax Compliance /

Perniagaan di Malaysia sedang menghadapi perubahan penting dalam landskap cukai dengan pelaksanaan penuh Cukai Jualan dan Perkhidmatan (SST) yang diperluas bermula 1 Julai 2025 dalam 2 peringkat.  Dengan tempoh tanpa penalti berakhir pada 31 Disember 2025, dan penguatkuasaan penuh bermula 1 Januari 2026, sistem Point of Sale (POS) yang mematuhi SST bukan lagi pilihan—ia adalah

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POS System for Retail Industry: Transforming Your Store with Next-Gen E-Invoicing

Blog, Business Insights, Industry Growth /

The Malaysian retail landscape stands at a pivotal transformation point. With LHDN’s mandatory e-Invoice implementation rolling out through 2027 and the wholesale & retail trade sector recording sales of over RM1.7 trillion annually, retailers must modernize their operations to remain competitive. Next-generation POS (Point of Sale) systems equipped with e-Invoice integration, real-time inventory management, and omnichannel capabilities have evolved from nice-to-have tools into

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DuitNow QR: The Digital Payment Revolution Transforming Malaysian Businesses

Blog, E-Wallets & Payments /

DuitNow QR: The Digital Payment Revolution Transforming Malaysian Businesses Malaysia’s digital payment landscape has undergone a remarkable transformation, with DuitNow QR emerging as the cornerstone of the nation’s cashless future. As Malaysia ranks second globally in QR code payment adoption at 61.5%, businesses across all sectors are recognizing DuitNow QR not just as a payment option,

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Cash Flow Management for Malaysian SMEs: Transform Your Business with Smart POS Data Analytics

Blog, Business Insights /

Malaysian small and medium enterprises face unprecedented cash flow challenges in 2024, with 57% citing rising operational costs and nearly one-third maintaining less than two months of cash reserves. The solution lies in leveraging modern POS systems to transform cash flow management from reactive firefighting to proactive financial planning. This comprehensive guide reveals how Malaysian SMEs can use POS data analytics, e-invoicing

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