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Building Customer Loyalty Malaysian Style: Cultural Considerations for SME Success

Blog, Business Insights /

Understanding and respecting Malaysian cultural values is the foundation of building lasting customer relationships. For SME owners, operations managers, and HR departments, implementing culturally-aware loyalty strategies can significantly differentiate your business in Malaysia’s competitive market. This comprehensive guide explores how cultural considerations can transform your customer loyalty approach while maximizing the potential of your POS […]

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Complete Guide to E-Invoice Implementation for Malaysian SMEs (2025-2026)

Blog, Compliance, LHDN & Tax Compliance /

As Malaysia accelerates its digital transformation, the Inland Revenue Board of Malaysia (LHDN) has mandated e-invoicing to enhance tax compliance, efficiency, and transparency. This comprehensive guide helps Malaysian SMEs understand the MyInvois system, phased implementation timeline, mandatory data fields, compliance requirements, common challenges, penalties, submission methods, and best practices for successful 2025-2026 compliance. What is

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Halal Certification in Malaysia: A Comprehensive Guide for Businesses

Blog, Business Insights, Compliance /

Key Takeaway: Obtaining JAKIM Halal certification is essential for businesses targeting the Muslim-majority market in Malaysia. Modern POS systems streamline compliance by integrating ingredient traceability, audit-ready reporting, and internal Halal control workflows. 1. Importance of Halal Certification With over 60% of Malaysia’s population identifying as Muslim, Halal certification is critical for food, beverage, cosmetic, pharmaceutical, and

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Malaysian E-Wallet Integration Comparison: Touch ‘n Go vs MAE vs GrabPay vs Boost

Blog, E-Wallets & Payments /

Executive Summary Malaysia’s e-wallet landscape has experienced explosive growth, with 88% of Malaysians using digital wallets as of 2024, representing a significant jump from 63% in 2023. The government’s ambitious target of achieving 90% cashless transactions by 2025 has accelerated adoption across all demographic segments. Among the 50+ licensed e-wallet providers, four platforms dominate the market: Touch ‘n

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Malaysian Employment Act Compliance in POS Systems: A Complete Guide for SME Success

Blog, Compliance /

Malaysian small and medium enterprises (SMEs) are increasingly turning to integrated point-of-sale (POS) systems to streamline their operations and ensure compliance with the Employment Act 1955 and its recent amendments. With the punishment for non-compliance can lead to fines and penalties, implementing technology-driven solutions has become crucial for business success and regulatory adherence.[1] The integration of HR

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POS System for F&B: Revolutionize Your Restaurant with BigPOS E-Invoice Ready Technology

Blog, Business Insights, Industry Growth /

For Food & Beverage businesses in Malaysia navigating the digital transformation era, choosing the right POS systemcan make the difference between thriving and merely surviving. With Malaysia’s mandatory e-Invoice implementationrolling out in phases through 2027 and the competitive F&B landscape demanding operational excellence, BigPOSemerges as a comprehensive, cloud-based solution specifically designed to revolutionize restaurant operations while ensuring full

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Integrating Touch ’n Go eWallet with Your POS: The Complete Guide for Malaysian Retailers and E-Commerce Businesses

Blog, E-Wallets & Payments /

Main Takeaway: Seamless integration of Touch ’n Go eWallet into both offline POS systems and online platforms allows Malaysian businesses to access a user base of over 20 million and drive higher conversion by leveraging a cashless ecosystem that processes RM 15 billion monthly, with instant merchant onboarding and robust API support.[1][2] 1. Introduction Touch ’n Go eWallet has evolved

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Complete Guide to POS Systems for SST Compliance in Malaysia (2025)

Blog, LHDN & Tax Compliance /

Introduction: Why POS Systems Are Critical for SST 2025 Compliance Starting July 1, 2025, Malaysia has implemented an expansion of the scope Sales and Service Tax (SST), the largest since its reintroduction in 2018. This change not only adds more categories of taxable goods and services, but also introduces requirements mandatory digital integration through a POS system that is compatible

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Shopee Malaysia POS Integration: Unified Commerce Strategy for Retailers and E-Commerce Businesses

Blog, Marketplace Integration /

Malaysian retailers and e-commerce businesses face an unprecedented opportunity—and challenge. With 52% of Malaysian businesses already implementing unified commerce strategies, the ability to seamlessly integrate online marketplaces with physical retail operations has become critical for competitive survival.[1][2] This comprehensive guide explores how Shopee-POS integration enables true unified commerce, synchronizing inventory, orders, and customer data across all sales channels to deliver

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